Privacy

We follow data minimization principles and don't monitor your activity.

We store the following personal data:

Where ?	What ?	For how long ?	Why ?
Web site	Email address (optional)	Until changed, removed or account deleted	Notifications, account recovery
	Account username	Until account deleted	Authentication
	Account password hash	Until changed or account deleted	Authentication
	Payment reference numbers	5 years	Billing
	Support tickets	1 year after last message	Support
	Services usernames	Until service deleted	Authentication
	Services passwords hashes	Until changed or service deleted	Authentication
	dlbox torrent hashes	Until torrent deleted	dlbox home display, quotas
VPN servers	VPN username	Up to 7 days (in RAM only)	Anti-abuse, IP pool management
	VPN IP addresses	Up to 7 days (in RAM only)	Anti-abuse, IP pool management
	VPN password hash	Until changed or expired (in RAM only)	Authentication

Nothing else is stored.
Accounts without services are automatically deleted after 2 years of inactivity.

If we have to reveal data to third parties, we will inform our users about it.

We have received no secret requests.